Reviews

Heat Pump Repair in North Myrtle Beach, SC 29582

February 6, 2024

“Andy service tech was awesome. Very professional spoke to my wife in hvac terms she can understand. He found problems which other companies couldn’t.”

- Daniel C.


Air Conditioner Replacement in Socastee, SC 29588

January 8, 2024

“They did a Good job and will use them again. You should too!!!!”

- Joe S.


Heat Pump Replacement in Myrtle Beach, SC 29579

December 17, 2022

“After looking into different options, I had Coastal Air and Refrigeration quote me to replace my 18 year old heat pump with high-efficiency heat pumps and variable speed air handlers and a heat pump water heater.

I chose them to do both jobs.

Chris and Richard came out and answered all my questions and made me feel confident in choosing them for the job with their professionalism and knowledge of the product that the rest of the experience would go well.

They have exceeded my expectations. The three gentleman that came out to replace my air conditioning and the two gentleman that came out to replace my heat pump were very professional, friendly knowledgeable, and I felt very comfortable with them doing the job and with them in my home.

What a great bunch of guys!

I am very happy with both systems, it was money well spent.

Thank you for making my home very comfortable for years to come!”

- Karen W.


Air Conditioner Repair in Conway, SC 29526

July 30, 2022

“When our home air conditioner system stopped producing cold air, we had made three phone calls to different 24-hour services. Coastal Air was one that replied and had a technician called to make an appointment for that same evening. The technician arrived and checked out our system and determined that one of the capacitors needed to be replaced. The techs name was Andy, and he was efficient, knowledgeable, extremely pleasant and spent time with us going over the condition of our 13-year-old unit.

At the completion of the service, he was not pushy but, when asked, he gave advice as to the various systems available that would be best as a replacement for the size of our house and our living conditions.

As a business that has survived over 40 years with excellent reviews are a welcome entity for this area of South Carolina. We have nothing but praise for the technician and the owner of the business.

We would highly recommend Coastal Air for its expediency and reliability.”

- Andy L.


Heat Pump Installation in Myrtle Beach, SC 29572

February 14, 2022

“I had contracted with Coastal Air & Refrigeration out of Conway, South Carolina to install my new Mitsubishi 23 Seer Mini Split heat pump in my garage as well as a top of the line 20 Seer Trane heat pump HVAC system for my house which both were completed in mid October 2021.

I have to say that I am completely satisfied with all of my interactions with the company sales and technical team. Both units were installed in a matter of hours and I have had no reason to have them return for any adjustments or malfunctions. Another thing I love about Coastal Air & Refrigeration is that I don’t get annoying telemarketing calls trying to sell me more services every week like I did with one of the well known national companies.

Chris Causey is my sales point of contact and Chris is extremely customer focused. He returns calls promptly and he arrives when he says he will come. His proposals were very professional and state-of-the-art. I was given options for four different solutions at my request and ended up choosing the top Trane 20 Seer system. I was able to sign the contract using a Docusign type system. It was a very simple process from start to finish.

Coastal Air & Refrigeration is a small family company and most of their business is in the commercial realm. Their technicians are some of the best I have ever seen. All of the installation was done to the highest standards. Everything is plum and there was no unnecessary holes drilled through my walls or any installation repeats.

It gives me great pleasure to recommend Chris Causey and Coastal Air & Refrigeration.”

- Charles T.


Air Conditioner Repair in Garden City, SC 29576

December 13, 2021

“Quick service and fixed. Great team”

- Sharon M.


Bathroom Plumbing Replacement in Conway, SC 29526

October 26, 2021

“Came out same day I called!! Repaired/replaced the items that were not working!! The workers were professional, knowledgeable, courteous and completed the work in a timely manner!!! Left the workplace clean! The cost of the work was very reasonable!!! I would highly recommend this company for anyone needing quality plumbing work!!!”

- Ron D.


Air Conditioner Repair in Myrtle Beach, SC 29579

August 29, 2021

“Fast great friendly service”

- Linda C.


Ecobee Smart Thermostat Installation in Conway, SC 29526

August 19, 2021

“Karl Welch did a great job installing our new smart thermostat.

He was very knowledgeable on the product and answered all

our questions. Plus, he had a winning personality.

He is an asset to Coastal Air.”

- George H.


Air Conditioner Repair in Conway, SC 29544

August 8, 2021

“Karl was awesome. I called because I live in Pennsylvania and my smart thermostat said that my unit was no longer cooling my trailer. They arrived when promised and he fixed it very quick. Thank you!!!”

- Chris E.


HVAC Maintenance in Myrtle Beach, SC 29588

August 6, 2021

“Karl was a pleasure! Took care of both units! Very satisfied with maintaining our units!”

- Mindee B.


Air Conditioner Repair in Garden City, SC 29576

August 6, 2021

“Excellent. Problem was diagnosed and repaired within 2 hours of our call. We are on the customer care plan.”

- Larry T.


Air Duct Repair in Myrtle Beach, SC 29572

August 5, 2021

“Coastal Air has been great, always there when you need them with exceptional service!”

- Michael M.


Air Conditioner Repair in Conway, SC 29526

August 3, 2021

“Responsive. Great service/troubleshooted quickly very professional”

- Michelle R.


Air Conditioner Repair in Myrtle Beach, SC 29572

July 29, 2021

“Timely and professional”

- John W.


Air Conditioner Installation in Murrells Inlet, SC 29576

July 25, 2021

“Great company! We are so happy with their work.

Service expert Greg Byers is a super star. There is no problem that he can’t solve. He is also is a gentle and talented teacher. He helped me download apps and link them to my thermostat so I could manage my Myrtle property from Pittsburgh. He explains everything about my air and heat system in a way that I can understand and recommends things to help make my system better. Great company!

Great service! Awesome service technicians.”

- Anne B.


Air Conditioner Repair in Murrells Inlet, SC 29576

July 23, 2021

“The technician, Karl, arrived in a timely manner, asked for details of what was going on with my AC, explained everything he was going to do, took his time checking everything out, then he informed me of what he did to correct my AC issue. I highly recommend Coastal Air.”

- Laura B.


Air Conditioner Repair in North Myrtle Beach, SC 29582

July 19, 2021

“Carl is easy to talk to and knows the equipment.”

- Joseph S.


HVAC Maintenance in Conway, SC 29527

July 9, 2021

“Hvac 6 month maintenance service”

- Robert S.


Ductless Mini-Split Installation in Myrtle Beach, SC 29579

July 7, 2021

“Very impressed with the team and the overall installation of my unit.”

- Peter C.


Heat Pump Installation in Murrells Inlet, SC 29576

July 7, 2021

“Karl always excellent!”

- Bill D.


Annual Maintenance in Conway, SC 29526

July 7, 2021

“Andy Martin was a pleasure to meet. He was so diligent in all he did and was so pleasant when I asked questions. Well pleased.”

- Virginia B.


Annual Maintenance in Myrtle Beach, SC 29579

June 28, 2021

“Technician was informative and professional. I would like to schedule the next inspection date. Please contact.”

- Jeff M.


Air Conditioner Repair in Myrtle Beach, SC 29575

June 25, 2021

“The office staff is always friendly and helpful. Andy, our technician, is considerate, helpful in his explanations, and very polite. He is always neat. And on time or he calls to let us know about schedule change.”

- Ronnie S.


Air Conditioner Repair in North Myrtle Beach, SC 29582

June 25, 2021

“Very pleased with the prompt and good service by extremely nice people!”

- Dan B.


Heat Pump Installation in North Myrtle Beach, SC 29582

June 24, 2021

“We have used you to try and salvage our existing HVAC. When it came time to replace it we knew you were the ones we could trust to help us make such a large purchase. You did not disappoint. From dealing with Chris thru the sale, all the way thru installation, you have met or exceeded our expectations. Everything is running smoothly and you left us without a mess. Thank you!”

- Kristin B.


Commercial Refrigeration Commercial Refrigeration in Conway, SC 29526

June 18, 2021

“Very professional and Andy did a great job! Would recommend this place to anybody.”

- Linda G.


Air Conditioner Air Conditioner in Myrtle Beach, SC 29577

June 18, 2021

“Coastal air MB is the best of the best!”

- Krista H.


Air Conditioner Air Conditioner in Myrtle Beach, SC 29579

June 18, 2021

“Punctual & polite. Did yearly summer maintenance & will return for heating checkup in the winter..”

- Frances G.


Air Conditioner Air Conditioner in Myrtle Beach, SC 29588

June 18, 2021

“Great”

- Kayla O.


Air Conditioner Air Conditioner in Conway, SC 29526

June 18, 2021

“We called Coastal Refrigeration at 7:30 AM and by 8 AM their technician was in our front yard. Karl has serviced our air conditioner twice and he is very friendly, courteous, and he really knows what he is doing. He gave us great service and even answered my questions about buying a new unit from their company a little further down the road. We appreciate good dependable service and that's what you get from all the folks at Coastal Refrigeration. I'm always happy to recommend them to anyone we come in contact with.”

- Esther C.


Air Conditioner Maintenance in Carolina Forest, SC 29579

June 17, 2021

“Bi-Annual check up. Technician was knowledgeable and professional.”

- Jeff M.


Heat Pump Commercial Maintenance in Myrtle Beach, SC 29472

June 16, 2021

“Coastal Air Refrigeration did an excellent service on my HVAC’s at my Commercial Building and Corporate Office.

The service technicians were professional, on time, polite. Thank you, Karl and Andy .

The office staff was courteous and helpful with scheduling.

Brad Beahm communicated with me directly and his team did an excellent job .

Most importantly, Coastal Air fixed existing problems and the systems are cooling!”

- Rhonda D.


Air Conditioner Air Conditioner in Surfside Beach, SC 29579

June 14, 2021

“Everything with this company is just grade A service!!!! Wonderful and marvelous aren’t even the best words to say. Starting with the phone call from Ashland all the way to the service call with Karl So professional and can tell they take pride in their business. Got my AC up and running in no time. Will continue to call Coastal over and over again.”

- Patsy S.


Air Conditioner Maintenance in Myrtle Beach, SC 29588

June 14, 2021

“The service technician was on time, friendly and answered questions in a forthright manner.”

- Linda D.


Air Conditioner Heat Pump in Myrtle Beach, SC 29572

May 24, 2021

“Andy is very knowledgeable and super nice.”

- Stoney A.


Ductless Mini-Split Zone Control System in Myrtle Beach, SC 29572

May 14, 2021

“Everyone at Coastal was terrific from Chris walking me thru project to Wayne and his crew installing ductless system and adding zones to my existing system. I’ve been doing business for years with them and will continue to do so. I recommend you give Coastal a call for your hvac needs.”

- Allen S.


Ductless Mini-Split Ductless Mini-Split in Myrtle Beach, SC 29577

March 18, 2021

“Was great working with everyone involved with our new installation. Prompt service, and excellent workmanship. Very pleased.”

- Mike S.


Air Conditioner Air Conditioner in Murrells Inlet, SC 29576

February 19, 2021

“Professional crew.

Job well done.”

- Ed P.


Annual Maintenance in Myrtle Beach, SC 29579

February 10, 2021

“Great Company”

- Jeff D.


Air Conditioner Air Conditioner in Myrtle Beach, SC 29588

February 9, 2021

“Made it easy, timely, and were very professional, 6 stars if I had a choice!”

- Jason C.


Heat Pump Maintenance in Myrtle Beach, SC 29588

February 9, 2021

“On time, polite and did the maintenance required.”

- Craig S.


Air Conditioner Air Conditioner in Carolina Forest, SC 29579

January 22, 2021

“From the moment calling to make the appointment, through installation, and follow up visit to be sure everything was beyond expectation. Their professionalism, attention to detail, and explanation of the process was phenomenal.

10 stars”

- Anne-Marie O.


We look forward to having all of our service and repairs completed by Coastal Air

June 22, 2020

“Our A/C went out in our home at the most inopportune time- at dinner time with guests staying at our home! I made a quick call to Coastal Air + Refrigeration and am glad we did. By the time our guests returned from dinner, our A/C system was as good as new. David was thorough in checking out our system and knowledgeable about completing the necessary repair. He clearly explained and answered our questions. We look forward to having all of our service and repairs completed by Coastal Air. Thank you for saving the day and night!”

- Greg O.


If you need a trustworthy, reliable service for your repair, I highly recommend making your first call to Coastal Air

June 22, 2020

“We made the best choice by calling Coastal Air. From initial call to ice cold A/C in no time. David was quick to respond, professional, friendly and very knowledgeable. He found the root of our issue the first time and didn’t recommend anything we didn’t need. If you need a trustworthy, reliable service for your repair, I highly recommend making your first call to Coastal Air.”

- Ashley C.


Ben and Adrian were great!

May 23, 2020

“Ben and Adrian were great! Neat, efficient and very polite. Perfect representatives of your company.”

- Frank B.


Excellent service!

May 23, 2020

“Excellent service! We cannot speak highly enough about the whole experience, from proposal to install to follow up they went above and beyond.”

- Frank B.


Very pleased with our Decision to go with coastal air. Thank you!!!

April 28, 2020

“We were selling our home and trying to close fast, inspection reported several costly HVAC items we needed to repair. Called David Long from Coastal air. He was so kind and efficient, the very next morning there was a man in our attic inspecting the project, and the day after that our home system was repaired, and the bill came back lower than what we intended. They were so easy to work with, customer service was amazing. Very please with our Decision to go with coastal air. Thank you!!!”

- Ari S.


My air conditioner now runs the best it has in 3 years

April 28, 2020

“I signed up on the website, and the next morning was called to schedule a service that fit my schedule. The technician was very thorough and very knowledgeable. Serviced my system, cleaned up afterward and answered all my questions. My air conditioner now runs the best it has in 3 years.”

- Sean T.


We wouldn’t hesitate to use these guys again

April 7, 2020

“From beginning to finish these guys did an amazing job. Josh came out, did a thorough inspection of our property, took into account what we wanted and gave us professional advice on what he would suggest. We checked other Mitsubishi Elite dealers and these guys by far had the best price and the best customer service. We added 2 Mitsubishi Mini-Split units to our downstairs apartment, so far the units have been amazing and so much better and quieter than the in wall units we had before. One of the outside units is mounted right next to our pool patio and you can’t even tell it’s running it’s so quiet, you have to visibly see the fan spinning to know it’s running. The technicians that came out on install day, Ben and Adrián were professional and knowledgeable and got things done in less time than we were quoted. We wouldn’t hesitate to use these guys again.”

- Michael M.


I will most definitely recommend Coastal Refrigeration to everyone

April 6, 2020

“Josh and the installers were fabulous to work with. Josh answered all my questions promptly and professionally. He made me feel as I was his number one concern and had his total attention focused on my HVAC system and installation of our new Heat Pump. He totally followed through from our first conversation til after completion. He is a vital assets to my choosing your company over others in the area whom also provided me with competitive estimates. Your installers went above what I expected with their job performances. They were at my home on time, provided professional installation and totally cleaned up before leaving my home the two days they were there. Which I was pleasantly surprised and pleased with. They were extremely well mannered and respectful of my home and myself. Again, the installers, as well as Josh, are wonderful representatives of Coastal Refrigeration. From my initial call to your office through completion of the installation, your staff has gone above and beyond their job descriptions to make sure our installation went smoothly and that we are happy and satisfied customers. I will most definitely recommend Coastal Refrigeration to everyone. Thank you so very much for providing us your services and for your well training of your staff.”

- Debra T.


Josh and his team were the best on the beach

April 3, 2020

“From the initial phone call to the final customer checkin, Josh and his team were the best on the beach.”

- Pam N.


They know what they are doing

December 5, 2019

"They know what they are doing and don’t try to rip you off!!"


Their service is exceptional

September 11, 2019

"Coastal Refrigeration resolved an air conditioning issue that others failed to resolve. Their technicians are seasoned and knowledgeable in their trade. Their service is exceptional."


Only hvac company we will ever use

September 11, 2019

"Best hvac company with reasonable prices on the beach! Immediate response to calls and very knowledgeable technicians!! Only hvac company we will ever use #customerforlife!!!"

Need HVAC Service?

Contact the experts at Coastal Air Plus.

Call us at 843.238.3838!


Coastal Air Plus proudly provides HVAC service to Myrtle Beach, SC  and the surrounding communities. Visit our service area page for more coverage details, call us at 843.238.3838, or request service online today.