Reviews


Heat Pump Replacement in Myrtle Beach, SC 29579

“After looking into different options, I had Coastal Air and Refrigeration quote me to replace my 18 year old heat pump with high-efficiency heat pumps and variable speed air handlers and a heat pump water heater. I chose them to do both jobs. Chris and Richard came out and answered all my questions and made me feel confident in choosing them for the job with their professionalism and knowledge of the product that the rest of the experience would go well. They have exceeded my expectations. The three gentleman that came out to replace my air conditioning and the two gentleman that came out to replace my heat pump were very professional, friendly knowledgeable, and I felt very comfortable with them doing the job and with them in my home. What a great bunch of guys! I am very happy with both systems, it was money well spent. Thank you for making my home very comfortable for years to come! Karen W”
- Karen W.

Air Conditioner Repair in Conway, SC 29526

“When our home air conditioner system stopped producing cold air, we had made three phone calls to different 24-hour services. Coastal Air was one that replied and had a technician called to make an appointment for that same evening. The technician arrived and checked out our system and determined that one of the capacitors needed to be replaced. The techs name was Andy, and he was efficient, knowledgeable, extremely pleasant and spent time with us going over the condition of our 13-year-old unit.
At the completion of the service, he was not pushy but, when asked, he gave advice as to the various systems available that would be best as a replacement for the size of our house and our living conditions.
As a business that has survived over 40 years with excellent reviews are a welcome entity for this area of South Carolina. We have nothing but praise for the technician and the owner of the business.
We would highly recommend Coastal Air for its expediency and reliability.”

- Andy L.

Heat Pump Installation in Myrtle Beach, SC 29572

“I had contracted with Coastal Air & Refrigeration out of Conway, South Carolina to install my new Mitsubishi 23 Seer Mini Split heat pump in my garage as well as a top of the line 20 Seer Trane heat pump HVAC system for my house which both were completed in mid October 2021.

I have to say that I am completely satisfied with all of my interactions with the company sales and technical team. Both units were installed in a matter of hours and I have had no reason to have them return for any adjustments or malfunctions. Another thing I love about Coastal Air & Refrigeration is that I don’t get annoying telemarketing calls trying to sell me more services every week like I did with one of the well known national companies.

Chris Causey is my sales point of contact and Chris is extremely customer focused. He returns calls promptly and he arrives when he says he will come. His proposals were very professional and state-of-the-art. I was given options for four different solutions at my request and ended up choosing the top Trane 20 Seer system. I was able to sign the contract using a Docusign type system. It was a very simple process from start to finish.

Coastal Air & Refrigeration is a small family company and most of their business is in the commercial realm. Their technicians are some of the best I have ever seen. All of the installation was done to the highest standards. Everything is plum and there was no unnecessary holes drilled through my walls or any installation repeats.

It gives me great pleasure to recommend Chris Causey and Coastal Air & Refrigeration.”

- Charles T.

Air Conditioner Repair in Garden City, SC 29576

“Quick service and fixed. Great team”

- Sharon M.

Other Replacement in Conway, SC 29526

“Came out same day I called!! Repaired/replaced the items that were not working!! The workers were professional, knowledgeable, courteous and completed the work in a timely manner!!! Left the workplace clean! The cost of the work was very reasonable!!! I would highly recommend this company for anyone needing quality plumbing work!!!”

- Ron D.

Air Conditioner Repair in Myrtle Beach, SC 29579

“Fast great friendly service”

- Linda C.

Other Installation in Conway, SC 29526

“Karl Welch did a great job installing our new smart thermostat.
He was very knowledgeable on the product and answered all
our questions. Plus, he had a winning personality.
He is an asset to Coastal Air.”

- George H.

Air Conditioner Repair in Conway, SC 29544

“Karl was awesome. I called because I live in Pennsylvania and my smart thermostat said that my unit was no longer cooling my trailer. They arrived when promised and he fixed it very quick. Thank you!!!”

- Chris E.

Other Repair in Myrtle Beach, SC 29588

“Karl was a pleasure! Took care of both units! Very satisfied with maintaining our units! ?”

- Mindee B.

Air Conditioner Repair in Garden City, SC 29576

“Excellent. Problem was diagnosed and repaired within 2 hours of our call. We are on the customer care plan.”

- Larry T.
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Coastal Air Plus proudly provides HVAC service to Myrtle Beach, SC  and the surrounding communities. Visit our service area page for more coverage details, call us at 843.238.3838, or request service online today.